You are probably also fed up with unsolicited texts from promos you never signed up for. Long gone are the times when we were spammed with telecalls to your home phone—does anyone still have a landline anymore?—but the pestering hasn’t ceased…it has just transformed into a different kind of annoyance.
The good thing is, companies are finally being held accountable for all that spamming text messages to people who didn’t subscribe to any promo to begin with. This is the case of Kaiser Foundation Health Plan, Inc. (conocido como Kaiser Permanente), which has agreed to pay up to $10,500,000 para resolver una demanda colectiva por enviar mensajes de texto no deseados.
If you were—unfortunately—one of those consumers who received SMSs from them despite telling them to stop, congratulations, you may be eligible to reclaim up to $75 per message.
Defense against unsolicited messages
Believe it or not, there are laws in the United States that protect consumers. In this case, the main law involved is the Telephone Consumer Protection Act (TCPA), which protects all citizens at the federal level. This law requires “prior express written consent” from a consumer before a company can send them automated marketing texts…something that many companies often choose to ignore.
However, if the recipient of this unsolicited message demands to be removed from the promotional customer list, and the company complies with their wishes, the case goes no further. The most serious violation, and the central one in this case, is the obligation to immediately honor any opt-out request.
When you respond “STOP,” the company must cease communications. If it fails to do so, it faces fines ranging from $500 to $1,500 for each violation message—which is what got Kaiser Permanente into this whole mess.
In addition, there is the Florida Telephone Solicitation Act (FTSA), which is even stricter than its federal counterpart. Since a percentage of the affected consumers live in this state, the lawsuit has demanded higher penalties.
How did the entire Kaiser Permanente settlement evolve?
The unsolicited messages that led to this lawsuit were for marketing and promoting goods and services from the Kaiser Foundation Health Plan company. This company was accused, not of sending messages, but of continuing to send them after being asked to stop. This nuisance becomes a legal offense when the company deliberately ignores the opt-out command. What starts as a simple nuisance ends up being a disregard for the right to privacy, which is what led to the class action lawsuit.
The unsolicited messages occurred between January 21, 2021, and August 20, 2025, a period of more than four years. To end the litigation and avoid the risks of a trial, Kaiser Permanente agreed to pay up to $10,500,000.
Who Qualifies for Payment?
To be eligible, you must:
- Have received more than one text message from Kaiser Foundation Health Plan up to twelve months after writing to them to unsubscribe from their promotional contact list.
Within this settlement, there are two distinct groups of claimants: individuals residing anywhere in the U.S. (TCPA) and claimants residing in Florida (FTSA).
The maximum payment will be $75 for each unsolicited text message received. If there are a very high number of valid claims, the payment per message would be reduced so as not to exceed the $10.5 million fund—pro rata method.
No proof of the messages is required; eligibility will be verified with Kaiser Permanente’s internal records (although you must affirm that you received the texts, obviously).
FAQs
What’s the deadline for the Kaiser Permanente settlement?
The deadline to exclude yourself or object to the settlement is December 29, 2025. The court’s final approval hearing for the settlement will be held on January 28, 2026. You have until February 12, 2026, to file a claim, either online or by mail.
How do I check if I qualify?
Visit the official settlement website (search for KaiserTCPASettlement.com) and check if your phone number received marketing texts from Kaiser after your request for exclusion during the class period.